betpro id Privacy Policy — How We Handle and Protect Your Personal Data

This Privacy Policy explains how betpro id, operating the online gaming platform at betproid.ws ("betpro id", "we", "us", "our"), collects, uses, stores and protects the personal information of players and website visitors, with specific relevance to users based in Pakistan. We take your privacy seriously and this document is intended to be clear, honest and straightforward — not buried in confusing legal language.

By registering an account at betpro id, making a deposit or simply visiting betproid.ws, you acknowledge that you have read this Privacy Policy and that you consent to the data practices described herein. If you do not agree with any part of this policy, you should not use the betpro id platform.

This policy applies to all data collected through betproid.ws, including through account registration, deposit and withdrawal processes, customer support interactions, KYC verification, gaming activity and marketing communications.

betpro id is the data controller for personal information collected through betproid.ws. As data controller, betpro id determines the purposes and means by which personal data is processed. Our platform is designed for and directed at adult players in Pakistan, though access may be available from other locations subject to applicable local laws.

This Privacy Policy applies to:

• Registered betpro id account holders — whether active, inactive or recently closed.
• Visitors to betproid.ws who have not yet created an account.
• Individuals who have contacted betpro id through our support channels without having a registered account.
• Users of any betpro id promotional landing pages, referral programmes or VIP communications.

If you are under 18 years of age, you should not be using betpro id and no data should be submitted by or on behalf of minors. betpro id applies age verification procedures as part of its KYC process and takes reasonable steps to prevent underage access to the platform.

betpro id collects personal data in two main ways: data you provide to us directly and data we collect automatically as you use the platform. Below is a complete breakdown of what we collect and why.

• Registration data: Full name, date of birth, email address, mobile phone number and any other information you supply when creating your betpro id account.
• Identity verification documents: CNIC (Computerised National Identity Card), proof of address such as a recent utility bill or bank statement, and where required, a selfie for biometric identity confirmation.
• Payment information: Mobile wallet details (Easypaisa account number, JazzCash number, NayaPay or SadaPay identifiers), bank account details provided for IBFT transfers, and partial card details for Visa/Mastercard transactions. betpro id does not store full card numbers — these are handled by our payment processors.
• Support communications: The content of live chat conversations, emails sent to betpro id support or any other form of written communication you initiate with us.
• Responsible gaming preferences: Self-exclusion requests, deposit limit settings, session time preferences and reality check configurations.

• Technical data: IP address, browser type and version, device type and operating system, screen resolution, referring URL and language settings.
• Session data: Pages visited on betproid.ws, time spent on each page, clickstream data, login and logout timestamps and session duration.
• Gaming activity: Games played, bet amounts, win and loss records, bonus usage, wagering history and game preference patterns.
• Cookies and similar technologies: Data collected through cookies, web beacons and local storage as described in Section 6 of this policy.

betpro id uses your personal data for the following specific purposes. We do not use your data for any purpose that is not listed here without first seeking your consent where required.

• Account management: Creating and maintaining your betpro id account, processing deposits and withdrawals, applying bonuses and managing your gaming activity history.
• Identity and age verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years. This is not only a betpro id policy requirement but is fundamental to responsible gaming compliance.
• Payment processing: Routing deposit instructions and withdrawal requests to the correct payment processors. betpro id shares the minimum necessary payment data with its approved payment partners to complete transactions in PKR.
• Fraud prevention and security: Monitoring accounts and transactions for unusual activity that may indicate fraud, money laundering, account sharing or multi-accounting. betpro id uses automated and manual review processes for this purpose.
• Customer support: Responding to your questions, resolving disputes and managing complaints effectively. Support communications are logged to ensure consistent service and accurate records.
• Responsible gaming: Monitoring gaming patterns to identify potential signs of problem gambling. betpro id may reach out proactively to players whose behaviour triggers responsible gaming indicators, and your self-exclusion and limit settings are acted upon immediately upon request.
• Marketing communications: Sending promotional offers, bonus notifications and platform updates to players who have opted in. You can withdraw this consent at any time from your betpro id account settings or by contacting support.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the betpro id user interface, game selection, payment flows and customer support quality.
• Legal and regulatory compliance: Meeting obligations under applicable laws, including responding to lawful requests from regulatory bodies or law enforcement agencies where required.

betpro id processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing your registration data, payment details and gaming history is necessary to perform the services you have contracted betpro id to provide by accepting our Terms and Conditions.
• Legal obligation: betpro id is obligated to collect and retain certain data — particularly KYC and financial transaction records — to comply with anti-money laundering requirements and other applicable regulations.
• Legitimate interests: betpro id has a legitimate interest in detecting fraud, preventing abuse of its platform, maintaining the security of player accounts and analysing usage data in aggregate form to improve the platform. These interests do not override your privacy rights.
• Consent: Where betpro id sends you marketing communications or uses non-essential cookies, we do so only with your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

betpro id does not sell, trade or rent your personal data to third parties. However, we do share data with selected partners and service providers as necessary to operate the platform and fulfil our obligations. All third parties who receive betpro id player data are required to handle it in accordance with appropriate data protection standards.

Categories of third parties who may receive your data include:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, banking partners and card payment gateways receive the minimum transaction data necessary to process deposits and withdrawals in PKR.
• KYC and identity verification providers: Third-party services that assist in verifying identity documents and confirming that players meet age requirements. These providers handle data under strict confidentiality agreements.
• Gaming software providers: Game studios and live casino streaming providers receive session-level data necessary to deliver games to your device and to record game outcomes. They do not receive unnecessary personal data beyond what is needed for this purpose.
• Customer support tools: Software platforms used to manage live chat and email support that may process message content and account data for the purpose of customer service delivery.
• Analytics providers: Aggregated, anonymised platform usage data may be shared with analytics partners to help betpro id understand how the platform is used and where improvements can be made.
• Law enforcement and regulatory authorities: Where betpro id receives a lawful and properly served request from a regulatory body or law enforcement agency, we are obligated to provide the requested information. We will notify the affected player where legally permitted to do so.

betpro id uses cookies and similar tracking technologies on betproid.ws to deliver core functionality, remember your preferences, improve platform performance and, where you have consented, to personalise your experience and deliver relevant promotions.

A cookie is a small text file placed on your device when you visit a website. They do not contain personal information such as your name or payment details — they contain identifiers that help the platform recognise your browser across sessions.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block all cookies, accept only certain types or delete existing cookies. Note that disabling essential cookies will prevent you from logging into your betpro id account or placing bets. betpro id does not currently respond to Do Not Track browser signals, but you can manage your preferences through the methods described above.

betpro id retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by law. The following retention principles apply:

• Active account data: All personal and gaming data associated with an active betpro id account is retained for the duration of the account's activity.
• Closed account data: Following account closure, betpro id retains account data including identity records, transaction history and gaming logs for a minimum of five years. This is required to meet anti-money laundering and financial record-keeping obligations under applicable regulations.
• KYC documents: Identity verification documents such as CNIC copies are retained for a minimum of five years from the date of verification, or for the duration of the account plus five years, whichever is longer.
• Support communications: Customer support conversations are retained for a minimum of two years from the date of the interaction.
• Marketing data: If you have opted out of marketing from betpro id, we retain a minimal record of your opt-out status to ensure we do not inadvertently re-add you to future marketing lists.
• Cookie data: Cookie data collected for analytics purposes is retained for a maximum of 12 months from the date of collection. Cookie data collected for marketing purposes is retained for 90 days.

When retention periods expire, betpro id securely deletes or anonymises personal data in a manner that prevents reconstruction. Anonymised data may be retained indefinitely for statistical and platform development purposes.

betpro id respects your rights over your personal data. The following rights are available to you as a betpro id player and can be exercised by contacting us at support@betproid.ws:

To exercise any of these rights, email support@betproid.ws with the subject line "Privacy Rights Request" and include your registered email address, your betpro id account identifier (if known) and a description of the request. betpro id will acknowledge your request within 5 business days and respond in full within 30 calendar days.

betpro id implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include:

• Transport layer security: All data transmitted between your device and betproid.ws is encrypted using 256-bit SSL/TLS. This applies to every page, login, game session, deposit and withdrawal.
• Data storage encryption: Personal data stored in betpro id databases is encrypted at rest using industry-standard encryption algorithms.
• Access controls: betpro id staff access to player personal data is restricted on a strict need-to-know basis. Access logs are maintained and reviewed regularly.
• Two-factor authentication: betpro id supports and encourages two-factor authentication (2FA) for player accounts. Internal staff accounts that access player data require 2FA as a mandatory control.
• Regular security testing: betpro id conducts periodic security audits and penetration testing to identify and address potential vulnerabilities before they can be exploited.
• Incident response: betpro id maintains a data breach response procedure. In the event of a security incident affecting your personal data, we will notify affected players within 72 hours of becoming aware of the breach, where such notification is required.

While betpro id takes all reasonable steps to protect your data, no internet platform can guarantee absolute security. You play an important role in protecting your account by using a strong, unique password, enabling 2FA and never sharing your login credentials with anyone.

betpro id is an adult gaming platform and is strictly for users who are 18 years of age or older. We do not knowingly collect or process personal data from individuals under the age of 18.

Our registration process includes a date-of-birth field that is used to perform an initial age check, and our KYC process includes document-based age verification. Where we discover that an account has been registered by or on behalf of a minor, we will immediately suspend the account, void any balances and securely delete the personal data collected from that account, unless retention is required by law.

If you are a parent or guardian and believe that your child has registered at betpro id, please contact us immediately at support@betproid.ws. We will investigate and take appropriate action without delay.

betproid.ws does not contain links to third-party websites in its main navigation or content pages, in line with betpro id's policy of keeping all navigation within the platform's own URL structure. However, some third-party services — such as payment processors and game software providers — operate under their own interfaces that players interact with during gaming or payment sessions.

Where a third-party service processes your data on behalf of betpro id, they do so under a data processing agreement and are not permitted to use your data for their own independent purposes. Where a third-party service processes your data under their own terms and privacy policy (for example, your mobile banking app when initiating an Easypaisa or JazzCash payment), betpro id is not responsible for that processing. We encourage you to review the privacy policies of all payment services you use.

betpro id may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform functionality. When material changes are made — changes that affect how your personal data is used or your rights as a player — we will notify registered betpro id players via email or via a prominent notice on betproid.ws at least 7 days before the changes take effect.

Minor clarifications or administrative updates that do not affect the substance of the policy may be made without individual notification. The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised.

Continuing to use betpro id after a Privacy Policy update takes effect constitutes your acknowledgement of the revised policy. If you do not agree with changes to this policy, you should stop using betpro id and contact our support team to close your account.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, want to report a privacy concern or need to notify us of a suspected data breach involving your account, please contact betpro id through the following channels:

• Email: support@betproid.ws — Please use the subject line "Privacy Enquiry" and include your account email address so we can locate your record efficiently.
• Live Chat: Available 24 hours a day via the chat widget on betproid.ws. For formal privacy rights requests, email is preferred to ensure a written record.
• Response time: betpro id acknowledges all privacy-related communications within 5 business days and provides a full response within 30 calendar days in line with standard data subject request obligations.

This Privacy Policy was last reviewed and updated on 1 January 2025.